By making purchases on this site, you are indicating your acceptance of our terms of service and policies. These terms and policies are subject to change at any time without prior notice.
ORDER PROCESSING TIME: Our standard order processing time is 2-5 business days. However, during high volume periods such as restocks, please allow up to 5-10 business days for your order to be shipped.
MULTIPLE ORDERS: We consolidate multiple orders and may refund excess charges. Please inform us if you have multiple pending orders so we can combine them accordingly.
ORDER CANCELLATION: Orders can be cancelled before they are shipped. Orders must be cancelled within 24hours. Once shipped, all sales are final.
SHIPPING & HANDLING: A small handling fee is applied to each order to cover base fees, percentage fees, and monthly service charges. We strive to calculate shipping costs and transaction fees accurately and may refund excess charges at our discretion.
CUSTOMER CONTACT INFORMATION: Please ensure accurate contact information is provided. We reserve the right to cancel orders due to non-response or non-compliance.
US CUSTOMER SHIPPING INFORMATION: Shipping costs for US customers are based on weight. Most orders will be shipped via USPS Ground Advantage.
MISSING PACKAGES: Customers may request signature confirmation for an additional fee. We are not liable for packages marked as delivered but not received by the customer.
DAMAGED ITEMS: In case of damaged items, please provide photo documentation and contact us immediately. Route Package Protection is advisable for added coverage.
FPO/APO: We offer shipping to FPO/APO addresses.
PRODUCT REFUNDS: Refunds are considered on a case-by-case basis. Refunds will not be issued or accepted as a result of personal opinions or preferences regarding fragrance or design. We do our best to describe the fragrances based on the descriptions provided by the manufacturers. Fragrance, like taste, is a matter of personal preference and will vary from person to person. Your body chemistry will determine many aspects of a fragrance and how long it will last. There is an inherent risk to purchasing a fragrance online.
PRODUCT RETURNS: Due to the personal nature of these items, returns are not accepted.
ALLERGY WARNING: Our products may contain allergens. Customers with known allergies should exercise caution.
PRIVACY POLICY:
At TheBarnStop, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
Information We Collect:
We may collect personal information such as your name, email address, postal address, and phone number when you place an order, sign up for our newsletter, or contact us for inquiries.
How We Use Your Information:
We use the information you provide to process orders, communicate with you about your purchases, and send you updates and promotions if you opt into our newsletter. We may also use your information to improve our website and customer service.
Disclosure of Your Information:
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Your Consent:
By using our website and providing your personal information, you consent to our Privacy Policy and the collection and use of your information as described herein.
Data Security:
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [your contact information].
This Privacy Policy was last updated on May 17, 2024.